Terms and Conditions

seo-services.biz

Last updated: 15 February 2026

1. Introduction and Acceptance

These Terms and Conditions (“Agreement”) govern the provision of SEO and digital marketing services offered by seo-services.biz (“Company”, “we”, “us”, or “our”) to any individual or entity (“Client”, “you”) that engages our services.

By placing an order, signing a proposal, making a payment, or otherwise engaging our services, you confirm that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree to these terms, you must not use our services.

We reserve the right to update these Terms at any time. Continued use of our services following any such changes constitutes your acceptance of the revised Terms.

2. Scope of Services

seo-services.biz provides a range of digital marketing and search engine optimisation services, which may include but are not limited to:

SEO strategy, consulting, and auditing
Technical SEO — site architecture, speed optimisation, structured data, crawlability
Content strategy and creation — articles, landing pages, and SEO-optimised copy
Keyword research and competitive analysis
Custom software development — web applications, CMS integrations, automation tools, and API development
Performance monitoring and reporting

The specific services, deliverables, scope, timelines, and fees for each project will be set out in a separate proposal, statement of work, or order confirmation (“Service Agreement”), which forms part of this Agreement.

We reserve the right to decline any project at our sole discretion without obligation to provide a reason.

3. No Guarantee of Results

SEO is an inherently dynamic discipline influenced by factors outside our control, including search engine algorithm changes, competitor activity, and changes to the Client’s website. Accordingly:

We make no guarantee of specific rankings, traffic increases, or revenue outcomes.
Any projections or estimates provided are for planning purposes only and do not constitute contractual commitments.
Past performance for other clients does not guarantee similar results for your project.

We will at all times apply industry best practices and act in the Client’s best interests, but we expressly disclaim any liability for failure to achieve specific search engine positions or performance metrics.

4. Client Obligations

The Client agrees to:

Provide timely access to websites, CMS platforms, Google Analytics, Google Search Console, and any other tools reasonably required to perform the services.
Respond to requests for information, feedback, or approvals within 5 business days. Delays caused by the Client may affect timelines and are not the responsibility of the Company.
Ensure all content, materials, and data provided to us do not infringe third-party intellectual property rights.
Refrain from independently implementing major website changes (structural, technical, or content-related) without consulting us, as such changes may negatively impact ongoing SEO work.
Maintain accurate and up-to-date billing and contact information.

Failure to fulfil these obligations may delay delivery or affect the quality of results, and the Company shall not be held liable for any such impact.

5. Fees and Payment

5.1 Fee Structure

All services are priced on a per-project basis. Fees are agreed and confirmed in writing prior to commencement in the relevant Service Agreement. No work will begin until the Client has approved the project scope and fee in writing.

5.2 Invoicing and Payment Terms

A deposit of 50% of the total project fee is due upon signing of the Service Agreement, before work commences.
The remaining balance is due upon delivery of the final deliverables, or as otherwise specified in the Service Agreement.
Invoices are due within 14 days of the invoice date.
All prices are exclusive of VAT or applicable taxes, which will be added where required by law.

5.3 Late Payment

Invoices not settled within the agreed payment period may incur late payment interest at a rate of 8% per annum above the applicable base rate. We reserve the right to withhold final deliverables until outstanding balances are cleared.

5.4 Expenses

Any third-party costs incurred on the Client’s behalf (e.g. stock assets, licenced software, hosting, or third-party APIs) will be agreed in advance and either invoiced separately or included in the project scope.

6. Cancellation and Termination

6.1 Cancellation by Client

As services are provided on a project basis, the Client may cancel a project at any time by providing written notice. The following applies upon cancellation:

The initial deposit is non-refundable in all circumstances, as it covers initial planning, research, and resource allocation.
If work has progressed beyond the deposit-covered phase, a cancellation fee will be charged proportionally to the work completed at the time of cancellation.
Any work completed and paid for will be delivered to the Client upon settlement of all outstanding amounts.

6.2 Termination by Company

We reserve the right to terminate this Agreement with immediate effect if:

The Client breaches any material term of this Agreement and fails to remedy such breach within 10 business days of written notice.
The Client requests activities that we believe to be unethical, in violation of search engine guidelines, or contrary to applicable law.
Payment obligations are not met and remain outstanding after reasonable notice.

6.3 Effect of Termination

Upon termination, the Client will retain ownership of all completed deliverables that have been paid for in full. Work in progress may be provided at our discretion.

7. Intellectual Property

Upon receipt of full payment for the relevant deliverables:

All content, copy, reports, and custom code created specifically for the Client become the Client’s property.
For software development projects, ownership of the final codebase transfers to the Client upon receipt of full payment. Until full payment is received, all code remains the property of seo-services.biz.
Proprietary methodologies, internal frameworks, reusable libraries, tools, and templates developed by us prior to or independently of this engagement remain our exclusive intellectual property. Where such components are incorporated into Client deliverables, we grant the Client a perpetual, non-exclusive, royalty-free licence to use them within the delivered project.
Third-party tools, plugins, open-source libraries, or software used in the delivery of services remain subject to their respective licences. We will disclose all such dependencies upon request.

The Client grants us a non-exclusive, royalty-free licence to use their website, brand assets, and data solely for the purpose of delivering the agreed services.

We reserve the right to reference the Client as a client and describe the nature of our work in our portfolio and marketing materials, unless the Client requests otherwise in writing.

8. Confidentiality

Both parties agree to keep confidential any proprietary, technical, financial, or business information disclosed in the course of this engagement (“Confidential Information”). This obligation does not apply to information that:

Is or becomes publicly known through no breach of this Agreement.
Was already known to the receiving party prior to disclosure.
Is required to be disclosed by law or court order.

This confidentiality obligation survives termination of this Agreement for a period of 2 years.

9. Data Protection and Privacy

Both parties agree to comply with applicable data protection legislation, including the General Data Protection Regulation (GDPR) where applicable. We will process any personal data provided by the Client only for the purposes necessary to deliver the services.

Our full Privacy Policy, available at seo-services.biz, sets out how we collect, use, and protect personal data.

Where we access the Client’s customer data or analytics as part of our services, we act as a data processor and will handle such data in accordance with applicable law and any data processing agreement in place between the parties.

10. Limitation of Liability

To the maximum extent permitted by law:

Our total aggregate liability to the Client for any claim arising out of or in connection with this Agreement shall not exceed the total fees paid by the Client in the 3 months immediately preceding the event giving rise to the claim.
We shall not be liable for any indirect, consequential, special, or punitive damages, including loss of profit, revenue, data, or business opportunity.
We shall not be liable for any losses arising from search engine algorithm changes, third-party platform changes, or actions taken by the Client contrary to our advice.

Nothing in this Agreement limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited by law.

11. Ethical SEO Practices

We operate strictly within search engine guidelines and employ only white-hat SEO techniques. The Client agrees not to request activities that:

Violate Google, Bing, or other search engine webmaster guidelines.
Involve cloaking, hidden text, link schemes, or other deceptive practices.
Are likely to result in manual actions or penalties against the Client’s website.

If we believe a Client’s request falls outside ethical boundaries, we reserve the right to refuse such requests without penalty.

12. Third-Party Services

In delivering our services, we may recommend or utilise third-party platforms, tools, or service providers. We are not responsible for the performance, availability, pricing changes, or terms of service of any third-party services. Any costs arising from third-party services are the Client’s responsibility unless explicitly included in the agreed scope.

13. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Germany. Any disputes arising out of or in connection with this Agreement shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to the competent courts of Germany.

14. Entire Agreement and Severability

This Agreement, together with any applicable Service Agreement and our Privacy Policy, constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior discussions, representations, and agreements.

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

For any questions regarding these Terms and Conditions, please contact us by clicking here and submit your request via the contact form.